Does The Palmettos participate in the Medicaid Program?
No, The Palmettos accepts private funds only.  However, Veterans and surviving spouses may qualify for some financial assistance through the VA.  To find out more call 1-877-222-8387 or visit www.va.gov/healtheligibility.  

Is transportation available to personal doctor appointments and/or family events?
Yes, scheduled transportation is available in our community bus to doctor appointments, events outside the community and shopping.   Trips outside of Greenville County may require additional fees.

Does The Palmettos allow pets?
Yes, residents may bring a small cat or dog to The Palmettos to live with them as long as the resident can care for the pet independently.  Pets will be evaluated on an individual basis.

What can be added or changed in the apartments to make them feel home-like?
Blinds, light fixtures and flooring are the only items that cannot be changed in the apartments.  Prior to move-in, residents may select from 3 paint colors for their apartment.  Residents are encouraged to bring furniture and other items from home to make their apartment as home-like as possible.  We ask that the arrangement and amount of furniture be done so that there are no tripping hazards.

How often are the apartments cleaned?
Each apartment is thoroughly cleaned once a week.  Trash and dirty towels are removed daily.  Spot cleaning will be done on an as needed basis.

Is there internet access available to the residents of The Palmettos?
The Palmettos has a wireless internet system that can be accessed throughout the community.  A community computer will also be available in the Activity Room for all residents.

What utilities are provided?
All utilities are included in the monthly fees including phone, cable and wireless internet.